Frequently Asked Question
What are your rates?
We generally don’t use set rates. Each business’s situation is unique. To employ a one-size-fits-all pricing approach would be unfair for the vast majority of merchants. Instead, we believe in equitable and competitive pricing for everyone, which means taking a consultative approach and working with each business owner to create a tailored plan. In most cases, that requires about 15 minutes of your time. Start now, complete the Sign Up Form
We generally don’t use set rates. Each business’s situation is unique. To employ a one-size-fits-all pricing approach would be unfair for the vast majority of merchants. Instead, we believe in equitable and competitive pricing for everyone, which means taking a consultative approach and working with each business owner to create a tailored plan. In most cases, that requires about 15 minutes of your time. Start now, complete the Sign Up Form
I’m located in ___________. are you able to service my area?
We are able to provide our services in all 50 states so yes, we can help you.
We are able to provide our services in all 50 states so yes, we can help you.
What is your 60 day trial?
We want to earn your business before we ask for it, and our 60 day no obligation trial does just that. Before we ever ask you to cancel your current provider we want you to feel comfortable doing business with us. We want you to see for yourself that we stand behind our claims of great customer service, and highly competitive rates. At the end of your 30 day trial, you decide if you want to continue with us.
We want to earn your business before we ask for it, and our 60 day no obligation trial does just that. Before we ever ask you to cancel your current provider we want you to feel comfortable doing business with us. We want you to see for yourself that we stand behind our claims of great customer service, and highly competitive rates. At the end of your 30 day trial, you decide if you want to continue with us.
How are you better than other providers?
To begin with, we do not believe in a contract agreement for our processing services. If at any point you wish to cancel our processing services we once again do not have a contract. If we do not put our best foot forward each and every day, we do not deserve to retain you as a client. Customer satisfaction and highly competitive pricing are the backbone of our business. Your satisfaction means everything to us, and we provide that though great service, and highly competitive rates.
To begin with, we do not believe in a contract agreement for our processing services. If at any point you wish to cancel our processing services we once again do not have a contract. If we do not put our best foot forward each and every day, we do not deserve to retain you as a client. Customer satisfaction and highly competitive pricing are the backbone of our business. Your satisfaction means everything to us, and we provide that though great service, and highly competitive rates.
Does Zoom Payment Systems have mobile processing solutions?
We absolutely do! We have applications for every situation, and we would be happy to offer the solution that best fits your business.
We absolutely do! We have applications for every situation, and we would be happy to offer the solution that best fits your business.
Does Zoom Payment Systems have E-Commerce processing solutions?
Today, data privacy is a major topic of discussion and concern all for people around the globe. Integrity and transparency are crucial elements, especially if you are running an E-commerce store. Zoom Payment Systems makes security it's top priority, while providing the most competitive rates in the industry.
Today, data privacy is a major topic of discussion and concern all for people around the globe. Integrity and transparency are crucial elements, especially if you are running an E-commerce store. Zoom Payment Systems makes security it's top priority, while providing the most competitive rates in the industry.
Does Zoom Payment Systems have Point-of Sale (POS) processing solutions?
Zoom Payment Systems has a wide variety of Point-of Sale (POS) processing solutions. We tailor our POS solutions to your needs, and budget
Zoom Payment Systems has a wide variety of Point-of Sale (POS) processing solutions. We tailor our POS solutions to your needs, and budget
When will I receive my deposit?
In most cases your deposits are made to you the next business day, but there are some restrictions. Contact us for more detailed information.
In most cases your deposits are made to you the next business day, but there are some restrictions. Contact us for more detailed information.
I’m out of terminal paper. How do I get more?
We provide our paper to our clients at no charge! Before you run our either contact your sales representative or our customer support, and we will ship some out to you. Please allow 3-5 business days.
We provide our paper to our clients at no charge! Before you run our either contact your sales representative or our customer support, and we will ship some out to you. Please allow 3-5 business days.
What is this new chip card/EMV? (Europay, MasterCard, Visa)
This is a global standard for cards equipped with computer chips and the technology to authenticate chip-card transactions. In the wake of numerous large-scale data breaches and increasing rates of counterfeit card fraud, U.S. card issuers have migrated to this new technology to protect consumers and reduce the costs of fraud.
This is a global standard for cards equipped with computer chips and the technology to authenticate chip-card transactions. In the wake of numerous large-scale data breaches and increasing rates of counterfeit card fraud, U.S. card issuers have migrated to this new technology to protect consumers and reduce the costs of fraud.
My terminal has stopped working and/or I am getting an error message.
- Check all your connections
- Unplug the power cord, and immediately pull it back in. In most cases simply resetting your terminal will solve your issue
- Contact customer support for further assistance (888) 860-7812
- Check all your connections
- Unplug the power cord, and immediately pull it back in. In most cases simply resetting your terminal will solve your issue
- Contact customer support for further assistance (888) 860-7812
What are Contactless Payment?
Contactless payment is a secure method for consumers make purchases products by using RFID technology or near-field communication (NFC). To make a contactless payment, a person simply needs to tap their card near a point-of-sale terminal. Examples of non-credit or debit card contactless payments include transit cards, Apple Pay, Android Pay and Google Wallet.
Contactless payment is a secure method for consumers make purchases products by using RFID technology or near-field communication (NFC). To make a contactless payment, a person simply needs to tap their card near a point-of-sale terminal. Examples of non-credit or debit card contactless payments include transit cards, Apple Pay, Android Pay and Google Wallet.
What are Interchange Rates?
An interchange rate is a fee charged by banks and card brands(Visa, MasterCard, American Express, Discover) that covers the cost of handling and credit risk inherent in a bank credit or debit card transaction. Interchange fees are usually paid to the bank funding a transaction and thus bearing the risk. The fee itself is calculated based on authorization costs, losses due to fraud and credit and the average bank cost of funds. The interchange rate is revised on a regular basis.
An interchange rate is a fee charged by banks and card brands(Visa, MasterCard, American Express, Discover) that covers the cost of handling and credit risk inherent in a bank credit or debit card transaction. Interchange fees are usually paid to the bank funding a transaction and thus bearing the risk. The fee itself is calculated based on authorization costs, losses due to fraud and credit and the average bank cost of funds. The interchange rate is revised on a regular basis.
Accept All Major Credit and Debit Cards
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